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(775) 747-7171
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(775) 747-7171

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6-10-06
I Tom Pittman want to state for the record that I stayed at Golden Years Castle Group Home at 2060 Arcane Ave Reno NV. for approx. 4 months and the care was very professional, caring, and kind. The food was very good and home was very clean. I highly recommend their service to everyone.
Thank you so very much,
Tom Pittman
August 16, 2004
To Jose Castillo & Family,
 
Well, you’re finally getting rid of this old geezer.
 
However before leaving I want all of you to know that I will never be able to thank you enough for all the help and support you have given me these past five months or so.
 
Most important, though, was the feeling you gave me that I was part of your family. That meant a lot to me. As you know I was on my way to visit my family just prior to my injury.
 
I have always considered myself blessed all these many years to have a wonderful family and great friends. And now I have many more of the same. I hope we can continue to stay in touch in the future.
 
Thanks again for all the help and support you have given me,
John Webster
 
P.S. I think Ed deserves a month or even two or more of vacation time.

Nov. 27, 2004
To whom it may concern.
 
My stay here at Golden Years Castle has been very pleasant. Joe and his family go out of their way to create a family atmosphere. They also strive to ensure that your personal needs and desires are attended to the best of their abilities.
 
I highly recommend their facility and service for the care they provide.
 
Sincerely
Ray Kucich
 
I have actually enjoyed staying at your castle. Everyone is so kind and thoughtful. Ed does a great job with meals, all health and tasty. (Too close together, for my taste.) Keep up the good work, you make people with problems feel better.
November 10, 2007
Dear Jose,
 
Today my father, William H. Cook, passed away at your facility. He had been a resident at Golden Years since last January 15.
 
The facility was always spotless and smelled clean and fresh. Ed always prepared healthy meals and my father would often tell me how delicious the dishes were. Ed and Roxy always made sure that he was given any special treats he wanted. They truly tried their very best to make sure he was happy. For that, I am very thankful.
 
Ed and Roxy were always willing to give me as much attention as I wanted and tell me anything they felt was important for me to know about my father. Ed would sometimes call to let me know if he felt some information was important to pass along.
 
I am happy that I chose this particular facility for my father to live in. I know that he was not always easy to care for and get along with, but I know that everyone did their best to make him as happy as possible and to keep him peaceful. Thank you so much to each of you.
 
If you ever need a recommendation for a possible new resident, I would be most happy to talk to them.
 
Sincerely,
Dorthiann Taylor
7801 Morgan Pointe Circle
Reno, NV 89523
January 21 2004
State of Nevada
Department of Human Resources
Health Division
Bureau of Licensure and Certification
 
To Whom It May Concern:
 
The purpose of this letter is to request your approval regarding the attached written exception request from the Golden Year's Group Home Facility on my behalf.
 
I recently moved to the Golden Year's Group Home facility in early November, 2003. Since then, I have been extremely happy at the facility. The caregivers and environment is the best I could have ever hoped for. My well-being and quality of life immediately improved making it possible for me to feel optimistic again.
 
This week, it was determined by my physicians that I will need a feeding tube due to an esophageal disease which prevents me at times, from swallowing correctly and keeping food and medications down. In discussing the options with my physicians, this will prevent dehydration and nutrition deficiencies. I also understand from my physicians that I can easily manage the feeding tube on my own with simple training. I have contacted the Washoe Hometown Health Agency provided by my Senior Care Plus Insurance and they have confirmed to me that they will provide the training and provide home health services to initially supervise my progress. Additionally, they have confirmed they can provide training back-up supervision to Mr. Castillo and his staff for continuity of care management. A trial period could even be considered to prove I am capable. I am more than willing to take full responsibility for my feeding tube and am confident I will do fine with self-management. With the feeding tube I have the opportunity to improve my health, thus allowing me the energy to continue my current plan of care which includes regular physical therapy to improve my overall strength and quality of life in my current care home.
 
I do not want to move from this facility into a skilled nursing facility or nursing home only because I have a feeding tube. I would not longer have the desire to live if I had to leave my current environment. Here at the Golden Year's Group Home I have hope, optimism and the desire to improve my health and well-being, which I deserve. I ask that you seriously consider the approval of this special request to allow Mr. Castillo to continue my care with the feeding tube. I would like be afforded the opportunity and chance I deserve to remain a resident of his facility with the feeding tube where I can have peace of mind knowing I am in the best possible care home for me.
 
I am confident that you will make the right decision on my behalf. Thank you for your assistance. My physician has also signed below concurring with the above and attesting that he will order the appropriate training, supervision and management of my feeding tube once it is placed.
 
Sincerely yours,
Judith A. Lundegard (aka Judith A. Urling)
Sanjeev Bakshi, M.D.
Medical Director, Washoe Senior Medical Group

Jose Castillo, Administrator
goldenyearscastle@sbcglobal.net
Cell: 775-240-9305


2060 Arcane Ave., Reno, NV 89503
775-747-7171


5175 Sleepy Hollow Drive, Hidden Valley, NV 89502
775-857-4447
Letter of appreciation 

To Jose and Josie at Gorden Years Castle: 

I cannot thank you enough for the increcilble personalized care you gave my grandmother. The genuine love, support and compassion was so beautiful.

Every time wourivisit her, the facility was impeccably clean and had an aroma of freshly cook food. The staff afways took the time to welcome and update me on grandma's cordition. 

As her dementia became more complex advancing from stage to stage, the caregivers personalized level of care increased to meet her needs. They always found a way to provide comfort and make her feel safe. It was as if she was their grandma. 

To say that Golden Years Castle went the extra mile is a huge understatement. They truly provided a first class all inclusive home for my grandma to live in. at exemplary care was truly above reproach. If grandma needed medical attenticn, they would immediately call me for direction as what to do. 

If your looking for a safe home full cf compassion and love as well as the skill set to help even the most complex clients, then don't waste your 
GOLDEN YEARS
CASTLE GROUP
2060 ARCANE AVE.
RENO NEVADA, 89503
MARCH 15, 2010
To Jose O. Castillo Jr.

Golden Yeats Castle Group Home
2060 Arcane Avenue
Rcno. Nevada 09503 

With the recent passing of Irene Maarsingh. I want to take the opportunity to express my appreciation and gratitude to you and your staff. 

To place Irene in Golden Years Castle group home 6 years ago was one of the best decisions that I have made. It not only made my life easier, but Irenes' as well. The concern, care, and love she experienced and felt given by you, towline, Edward, Roxanne and others contributed to her longevity which was 101 plus years. for which we are all grateful. 

I personally would recommend Golden Years Castle group Rome to anyone who is considering placing a love one in your are and knew Irene felt the same way. She so many times over the years would gladly talk to a potential resident and express the professional and fine care she was re-ceiving. 

Please feel free to have anyone all me regarding Golden Years Castle and again thanks to you and your staff for a job well done. 

Sincerely,
KEN RYFKOGEL
(775)857-1521
Time endlessly searching as Golden Years Castle is the best option. One might say why are you giving such an awesome referral. It;s simple my grandma deserved the very best.
My father Emory West has been a resident at Golden Years Castle II in hidden valley for about 4 months. The staff Leo by Jose and Josie have been excellent in caring for him even as his health declined. He has kept very clean and comfortable and the staff really has been patient with him in dealing with his dementia.
I would highly recommend Golden Years Castle II for anyone who needs a board and care facility.
THEODORE J. WEST
10-19-15
5/28/2016
This note is wriiten on behalf of the Woo Family. We just wanted to inform you that Delphine Woo passed away peacefully this past Wednesday 5/25.
She was able to have all of her immediate family next to her, and surrounded by loved ones. We just wanted to let you know, and also, we wanted to express our sincerest gratitude and thanks for your care of Delphine. This was a good environment , and I believe she was well taken care of. Thank you again, and we wish you the very best! Take care and peace be with you.
Sincerely,
Dan, Dean, David, Jean, Debra And Marvin
Jose and Josie,
I wanted to write this short letter of appreciation to let you know how much I value the care you and your excellent staff provided to my mother in her last 6 months of life.
My mother had a sudden decline in her ability to care for herself in early 2017. As we began to investigate group homes,Golden Castle stood out for a few important reasons. The fact that your facility was staffed with 2 individuals at all times, the homemade meals, the exceptional cleanliness, and the privacy of the room we selected made our decision an easy one.
Over the time my mom lived at Golden Years, my respect and admiration for your facitliy and staff only grew. Although my mother was not bedriidden when we initially spoke, the fact that she was confined to her bed when she moved in a few weeks later did not even faze you. Any potential health issues were always addressed immediately so it was taken care of before it became a crisis, something that all to easily happens with the elderly. I watched with admiration as any request she had was accomodated in a way that worked for her, the caregivers and the facility. My favorite example was how James and Ning came up with a solution for my mom's tendency to hide her food instead of eating it during mealtime. The plastic container they provided gave her access to a snack without having to request it and at the same time ensured the room stayed clean. My mother and I were always treated with respect and kindness. As she neared the end of her life, passing on November 11, 2017, the consideration you gave to our family was greatly appreciated.
I could go on, but suffice it to say that we were very fortunate to find you and I would be happy to speak to anyone to give them a personal recommendation for your facility. 

With gratitude,
Faye Shea
P.S. One more important factor that makes your facility stand out is that you are not absentee owners. I feel confident that your frequent presence and involvement ensures your high standards 
Dear Jose,
With the recent passing of my stepfather, Elmer Young. I wanted to pen a note of sincere appreciation to you and the staff of Golden Years. his final months were as pleasant and unevent alone could ever hope. I wouldn't hesitate to recommend your services to anyone.
It is always a concern when one places an elderly loved one in assisted living; however, you and your staff provided a level of care and concern seldom seen in the qeriatric health profession.
The Peck family will be forver in your debt.
Semper Fi,
Vern And Kathy Peck

Are always carried out. You deserve congratulations for how you run your busine,ss in an industry that has had some abuses by less scrupulous owners. 
February 28, 2018
There are not adequate words to tell how much and appreciate, care for and respect. Jose, Josie, Luci, Ed, Jay and Macy at Golden Years Castle Group Home for the care and love they gave my husband the last 15 months of his life. Their care was always "above and beyond."
When we finally realized that we had to place our loved one in assisted living where he could have 24-hour care were overwhelmed. I inquired around Reno about facilities and every time I mentioned Golden Years castle Group Home I was told, "they are the best", "they are awesome" and "You won't find a better place."
They took him in and provided a "home" for him while Luci always reminded me to "take care of myself." I consider all of them to be my care give also.
Lucy,
Thank you so much for your loving and compassionate care of our mom! Knowing you are there for her gives us great peace of mind!
God bless you!!
Janet Sawyer
Deborah Weems
Carla While
Whatever is good and perfect comes to us from God above 
James 1:17 NLT

December 2017
Lucy, 
Praying God fills your hearts and home with all the good things He has to give.
Christmas Blessings
Janet
Maci,
Thank you so much for your loving and compassionate care of our mom! I know you always treat her as if she were your mom!
God bless you!!
Janet Sawyer
Deborah Weems
Carla While
Whatever is good and perfect comes to us from God above 
James 1:17 NLT
December 2017
Maci, 
Praying God fills your hearts and home with all the good things He has to give.
Christmas Blessings
Janet
Ed,
Thank you so much for your loving and compassionate care and cooking for our mom! I know she is in good hands with you! She loves the kisses on her forehead!
God bless you!
Janet Sawyer
Deborah Weems
Carla While
Whatever is good and perfect comes to us from God above 
James 1:17 NLT
December 2017
Ed, 
Praying God fills your hearts and home with all the good things He has to give.
Christmas Blessings
Janet
10- 1 - 15
Dear Lucy,
Just a little token of Appreciation for ALL of the wonderfull extra things you do for mom.  We feel grateful for you everyday!!
Thank you!
Ed, Kelley And Mona
The Dyes
Macy ...
Many thanks!
Thank you so much for making Mildreds last 3 weeks on earth a caring ans comfortable. I appreciate everything you did for her!
Will And Debbie Keck
Lucy
Many thanks!
Just wanted to thank you for your caring and compassion for Mildred. You made her last 3 weeks comfortable and we know she was well taken care of by your loving hands.
Debbie And Will Keck
Thank You
Thank all of you who take care of Fred- for love that you gave him.
i have been able to focus a little more on taking care of myself -  knowing that Fred is being "cared" for ...
Thanks so much!
Thank You
Here is care and board for Fred for May - 2017
Thanks so much for the care you all give to him and to me!
Joyce
Jose, Josie, Lucy, Macy and Ed.
Thank you so much for taking such good care of pur mom Thelma Hengere. What a great team you all are. Thanks much for making her 89" Bisthday so Special.
You facility will always has our recommendation, you all did a wonderful job.
Thank you so very much,
Jane Calema
Dear Jose,
Thank you and your staff for your thoughtfull caring, and quality care for my cousin, Donald.
I know that you all made every effort to make him as comfrotable as possible and that did not go unrecognized by me or by the VA Home Health staff.
Please feel free to use me as one who will happily offer a very postive recommendation of either the sleepy Hollow or Arcane residences to future residents of Golden years Castle Home Care.
With thanks,
​Steve Caplon
Ed
Many thanks!
Just wanted to thank you for all you did for Mildred while she was with you. i know you treated her kindness and compassion.
Will And Debbie Keck
Thank for taking such good care of Gram.
And since I work in the Medical Community, I will recommend you all as much as possible.
Just saying "thank you" doesn't seem enough. I hope you know how appreciated you really are.
Lera
Thelma's 
Grand Daugther
Jose, Lucy And Ed,
All caregivers
Thank you for being so thoughtful.
Thank you for Mom's birthday celebration. It was so nice and thanks also for taking good care of her for me and the family.
Jenne
​(and Lola)
Macy,
Thank you so much taking such good care of my Gram.
Your sense of Humor and lovely Smile mode a tough situation easier.
... and I'm more Gratefull than you knoe.
Lera
Thelma's
Grand Daughter
6 - 29 - 17 
Our Dearest Lucy,
Sending our love and Condolences, too often people over look the "Real" Hero's in life. Tha caregiver that gives up a part if themselves to love, care and comfort a sick or Elderly family member.
You became family! you will always be family no matters how much time passes.
Mom (Ruth) loved and adored you she called you an adopted Grand daughter. She talked anout how specila you were to her. How she helped you pick out dating outfit and how angry she got when one og the other residents mios treated you.
She hated how hand and long your work days re and that she was a "burden". She tried never to complaun as she knew and appriciated just how hard your job already was.
Thank you Lucy for being the sweet wonderfull person that you are!
it's just a small token of our gratitude for you and all the staff at golden years and specially for making mom's last years peaceful, memorable and NOT lonely!
With Love and Appreciation 
Edward and Keller And "Ruth"
6 - 29 - 17 
Our Dearest Lucy,
Sending our love and Condolences, too often people over look the "Real" Hero's in life. Tha caregiver that gives up a part if themselves to love, care and comfort a sick or Elderly family member.
We know how much she meant to you as you also, meant so much to her.
She talked about you Lucy and Macy Constantly! She considered you family as well.
She worried about how hard you worked and that she had been such a burden. She appreciated all your care and efforts to keep her will taken care of and maintain her dignity.
She always talked about your chats and how funny you could be. And she loved your cooking.
You will be family forever to us. We can not thank you so enough for being such a wonderful person.
This is a small token of sincere appreciation for all the love and care ypu provided. All the self less hours dedicated to her and the other residents.
You are unsung Hero!
Thank you!
Love, 
Edward Kelley 
(And Ruth)
Dear friends,
I want you to know how much i appreciate all you doing for Charles. I also know it hasn't been easy for any of you. i love all of you and thank you again for all your efforts towards Charles
God Bless you!
May Mary keep you!
Arlene Muratore
May the simple joys of Christmas warm your heart, fill your home, and last a lifetime
Blessed Christmas and very happy healthy new year.
Lucy,
Thank you so much for giving my Gram such kind care. Your easy going nut hardworking manner was what my Gram needed. It was a very rough time for our family, and made it easier since i knew she was in your good hands. i wish you only the best
Thank you!
Just thinking about your kindness brings a smile.
Thank you so much.
Lera,
Thelma's
​Grand Daughter
Dear Jose,
Thank you so much for all you are doing for Charles. Its been a big problem having him and I've really appreciate you.
May the miracle of his birth and his enduring message of hope and throughtout the year.
May you have a Blessed Christmas and a  wonderful new year.
God Bless You!
Mary keep you!
Arlene Muratore
October 21, 2016
To Jojo, Josie and the wonderful staff at Golden Years Castle
Wishing you comfort and peace at this sad time.
Thank you so much for everything that you do!
From all of us here,
Your ast hospital care family

Josie and Jose
Just a note to thank you for the wonderfull care my dad had you are trully very kind nad compassionat people, and we so blessed to have him in your care. Words can never express how gratefull we all are for the wonderful home you provided for our dad. Thank you for your kindness to all of us the night had passed away, you made it so comfortable for of us, we will never forget that.
Much love,
Laura and the Lucero family
March 18, 2018
My mother, Janet Hunt, came to Golden Years Castle on Arcane Avenue in December 2015. Due to health and mobility issues she was unable to return to her senior living facility after being in a rehab center. The staff went to great lengths to make her feel welcome and made a great feast for her welcome dinner. Jose and Josie were very accommodating of our needs and the very short time frame we had to find her a home.
The facility is exceptionally well kept. It always smells very clean no matter when I am there. Lucy, Ed and Maci treat my mother like she is one of their own family, they call her "Mama"! They also make me feel very welcome when I visit my morn which is often. Lucy has two small dogs, Chewy and Coco, which have become a source of entertainment and comfort for my mom. Every group home should have therapy dogs! Ed cooks wonderful meals and makes sure the residents are getting the types of meals they like! Lucy, Ed, and Maci have very demanding jobs but they always do it with a smile and a laugh to ease the difficult situations the residents are in.
It was not easy for me to admit that I could not care for my mom 24/7 in the way she needed. I am so grateful that my mom is at this facility because it gives me great peace of mind knowing she has loving care, just like I would care for her. I highly recommend Golden Years Castle facility to anyone who needs this care for their loved ones. I would be happy to talk with anyone who is considering Golden Years. Janet Sawyer